Slots player Cynthia Obie was ecstatic when she hit the jackpot at the MGM National Harbour Casino in Prince George's County, Maryland. The win was worth several thousand dollars, but the casino refused to pay out.
- Woman hit jackpot at MGM National Harbor Casino
- Casino staff recorded her Social Security number incorrectly
- The casino was legally required to confiscate her winnings
- Winner mistakenly identified as owing child support money
In an interview with the local Fox News station, Obie spoke about her excitement with the win, as she needed the cash, but did not want to disclose exactly how much the jackpot was worth. She said she was an occasional casino goer and had been there that night with one of her friends on a night out.
An unfortunate sequence of events
This is the third time we've seen a gambler hit an enormous jackpot only to be told that it won't be paid because the jackpot was a result of an electronic 'malfunction.' So let me get this straight: man walks into casino, hits the Jackpot.
As per the rules and regulations for casinos cashing out winnings, the staff at the casino took down info from the woman's ID and some other key pieces of information. However, they mistakenly recorded an incorrect Social Security number, accidentally getting one of the digits wrong. Adobe acrobat pro dc software free download.
- No Joy in Newcastle as Casino Withholds $8.5 Million Jackpot Claiming Machine Malfunction. Posted on: February 22, 2020, 01:01h. Last updated on: February 23, 2020, 11:53h.
- A Maryland woman said she thought she was leaving the casino Friday thousands of dollars richer after hitting the jackpot on the slot machine — but a typo by the casino staff left her with.
The person who subsequently came up on the casino's system was an individual who had a large debt in the state. The debt was partly unpaid child support and partly monies owed to the government of Maryland.
The casino therefore refused to pay out any winnings to Obie. Obie began pleading with the staff, pointing out that she had never had to pay child support and knew it must be a misunderstanding.
By the time the casino discovered the error with the Social Security number, it was too late for Obie.
MGM has said its employees were following Maryland law and that the issue was no longer in their hands. The only thing the casino did to offer compensation was to give Obie free play chips worth $200. It also gave her some vouchers for drinks on the night of the incident.
Obie now plans to contact the Gaming Control Agency to discuss the incident. Mac italia online.
What happens next?
When Obie left the casino without her money, she was told to get in touch with the Human Services Agency in Maryland to clear up the misunderstanding. The HSA is the body that looks after child support issues.
However, after paying a visit to their offices, Obie had made no progress on the issue. Her main gripe still lies with the casino itself.
She told the casino: 'Frustrated, but now I'm at the point this is insane. You guys are a billion dollar corporation, you do the research. I won fair and square. What is the come bet in craps. I just want my money.'
MGM told Fox 5: 'We are aware of this unfortunate error and have taken the necessary steps to assist Ms. Obie in rectifying this issue. Due to MLGCA rules and Maryland state law, we cannot provide an additional payout for this jackpot.
'However, if she presents the proper identification credentials to the Maryland Gaming Commission, they will provide her with the appropriate payout. We apologize for the inconvenience this has caused Ms. Obie.'
Online download pdf file. The incident has triggered some community backlash for the casino. Some locals say the fault lies with the MGM National Harbor Casino, and nobody else, as it was casino staff who wrote down the incorrect Social Security number that led to Obie not receiving her winnings.
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The first thing you should do (if you registered via our affiliate links) is to contact bestnetentcasino.info at bestnetentcasino@gmail.com and to explain the situation: why casinos do not want to pay your money. And what reason the operator indicates to justify their actions. It is essential to specify the name of the casino, your login and mailbox, which registered an account. Then our representatives will deal with the problem. If you аrе not registered through our website, then continue to read on and be seriously worried.
Plan of actions upon failure of the casino to pay the money
If you initiated a withdrawal of your winning, but money never arrived to your e-wallet, you need to wait for customer support's letter. If you don't want to wait for it, you must write a letter to the customer support team by yourself and explain the situation. Depending on the result, you will guide you to the next step. Possible causes:
The bonus term was broken
If an online casino refers to one of the violations of the rules with bonuses and denying the payout due to this reason (and willing to pay only the initial deposit), you must perform the following steps: https://torrent-ft.mystrikingly.com/blog/rar-not-extracting.
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Problems with the verification of account and proof of identity
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Referred to the paragraph of the rules on refusal to pay without explanation
In some cases, the casino refers to the following right: to refuse any client in the payment without reason. This rule requires a detailed review. If you receive such an e-mail and have not violated the terms of the casino, you must perform the following steps:- Send an e-mail to bestnetentcasino@gmail.com with your login, casino name and the description of the problem. Please, make a screenshot of the e-mail, which you have received from the casino.
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- Create a complaint about the gambling forums (ask gamblers, etc.) by yourself.
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Where to play
Imagine you play in the online casino, won €3,000 and order cash-out. You get a request to send documents for the account verification. This whole procedure may take up to 3 days. During this time you can cancel the payment and start to play again. Many players will do so and lose the entire amount. Such a trick (delaying the verification process) is used by casinos that do not value their players. Trusted and reliable operators allow you to lock the account balance until payment is made. Lucky live casino. You can still log in and out, but you cannot cancel the payout and continue playing.
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